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The Patient-Centered Medical Home (PCMH) is an approach for providing comprehensive, coordinated primary care to adults, youth, and children of all ages.  It facilitates partnerships between individual patients, and their personal physicians, the care team, and when appropriate, the patient’s family.

PCMH is a key strategy to improve health outcomes, reduce total costs, and strengthen primary care. Care is facilitated by registries, information technology, health information exchange, and other means to assure that patients get the indicated care when and where they need and want it in a culturally and linguistically appropriate manner.

The process of PCMH recognition enables Community Health Centers (CHCs) to work toward improving the quality of care and outcomes for their populations, increasing access, and providing care in a cost-effective manner.

To obtain technical assistance, training, or general support for PCMH recognition and practice transformation, contact PCMH Consultant: 
Dawn Gentsch.


After you have received PCMH recognition, there are strategies and tools your practice can use to sustain the work accomplished and continue to improve. 


Laying the Foundation  

Building Relationships 


Changing Care Delivery


Reducing Barriers to Care


NCQA PCMH Standards and Guidelines version 9

Value Transformation Framework - NACHC

Oral Health Integration in the Patient-Centered Medical Home (PCMH) Environment (September 2012)


Organized Evidence-Based Care Behavioral Health Integration (Fall 2014) 


Care Coordination Manual - 2014 | Source: Primary Care Development Corporation Assessing the Ability of Federally Qualified Health Centers to Serve as Patient-Centered Medical Homes | Source: The Commonwealth Fund


NVPCA has not vetted or endorsed the documents listed above; they are open-source documents.


Tools for Building a Patient Centered Medical Home

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